Author: nudatum

ProAct Online Outage

At 12:24PM CST, August 31, 2022 the primary ProAct application server entered an unhealthy state due to a hardware malfunction and was automatically replaced with a new server. At the time, usage was low enough to warrant a single application

Spring4Shell Vulnerability (CVE-2022-22963)

TL;DR: ProAct is not affected. NuDatum continues our analysis of the Spring Cloud Function Vulnerability, AKA Spring4Shell (CVE-2022-22963) affecting applications using the Java Development Kit (JDK) version 9+ and disclosed on January 10, 2022. The ProAct v4 application does not

Log4j Vulnerability (CVE-2021-44228)

TL;DR: Threat to ProAct: none NuDatum continues our analysis of the remote code execution vulnerability (CVE-2021-44228) related to Apache Log4j (a logging tool used in many Java-based applications) disclosed on 9 Dec, 2021. The ProAct application does not utilize any Java

Holiday Hours 2022

Customer Support will be limited during US business holidays. Dates affected: 2021 December 31 – New Year’s Day 2022 May 30 – Memorial DayJuly 4 – Independence DaySeptember 5 – Labor DayNovember 8 – Election DayNovember 24-25 – ThanksgivingDecember 26

Support Service Impacted by Winter Storm

[Updated Thursday, Feb 18] NuDatum Software support team works out of the Houston area and was impacted by a sever winter storm. Power, Internet, and Mobile services have all been impacted. On Monday we experienced power outages for more than

Reporting Issue Resolved

While migrating to the new hosting platform an issue was discovered that prevented reports from running. The issue affected only sites that had the Time of Day variable option disabled. Sites using Time of Day were unaffected. The issue was

ProAct Servers are Upgrading!

We are pleased to announce that the ProAct Online application is moving to an upgraded hosting platform.  The new platform leverages the excellent scalability and reliability of Amazon Relational Database Service (RDS) and Auto-scaling groups.  Benefits: Instant server failoverInstant zone

Holiday Hours 2021

Customer Support will be limited during US holidays. Dates affected: January 1 – New Year’s DayMay 31 – Memorial DayJuly 5 – Independence DaySeptember 6 – Labor DayNovember 2 – Election DayNovember 25-26 – ThanksgivingDecember 24 – ChristmasDecember 31 –

End of Support for Internet Explorer

To continue providing high service levels, we are planning to discontinue support of Internet Explorer web browser for our services. Effective October 31, 2020 we recommend to access the ProAct Online web services and products via a web browser different

Scheduled Maintenance – Wednesday, May 6, 11:30PM Central, 30 minutes

Scheduled MaintenanceDate: Wednesday, May 6, 2020Time: 11:30pm Central (GMT-5)Duration: 30 minutes The ProAct production application will be updated to the latest version.  The update should require less than 30 minutes.