Author: nudatum

Support Service Impacted by Winter Storm

[Updated Thursday, Feb 18] NuDatum Software support team works out of the Houston area and was impacted by a sever winter storm. Power, Internet, and Mobile services have all been impacted. On Monday we experienced power outages for more than

Reporting Issue Resolved

While migrating to the new hosting platform an issue was discovered that prevented reports from running. The issue affected only sites that had the Time of Day variable option disabled. Sites using Time of Day were unaffected. The issue was

ProAct Servers are Upgrading!

We are pleased to announce that the ProAct Online application is moving to an upgraded hosting platform.  The new platform leverages the excellent scalability and reliability of Amazon Relational Database Service (RDS) and Auto-scaling groups.  Benefits: Instant server failoverInstant zone

Holiday Hours 2020

Happy Holidays from everyone at NuDatum Software! Customer Support will be limited during the holidays. Here are the dates affected: Nov 26-27 – Closed Dec 24-25 – Closed Dec 31 – 9am – 1pm Central Jan 1 – Closed Jan

End of Support for Internet Explorer

To continue providing high service levels, we are planning to discontinue support of Internet Explorer web browser for our services. Effective October 31, 2020 we recommend to access the ProAct Online web services and products via a web browser different

Scheduled Maintenance – Wednesday, May 6, 11:30PM Central, 30 minutes

Scheduled MaintenanceDate: Wednesday, May 6, 2020Time: 11:30pm Central (GMT-5)Duration: 30 minutes The ProAct production application will be updated to the latest version.  The update should require less than 30 minutes.

Scheduled Maintenance – Thursday, November 7, 11:30PM Central (GMT -5), 15 min

Scheduled MaintenanceDate: Thursday, August 8, 2019Time: 11:30pm Central (GMT-5)Duration: 15 minutes The ProAct production application will be updated to the latest version.  The update should require less than 15 minutes.

ProAct v4.3.28 Release – New Reports

Two new reports have been added to ProAct Online. These were both based on customer suggestions so please let us know what you would like to see in the future. Top-3 Risk Report The Top 3 Risk Report displays the

Scheduled Maintenance – Thursday, July 18, 11:30PM Central (GMT -5), 15 min

Scheduled Maintenance Date: Thursday, July 18, 2019 Time: 11:30pm Central (GMT-5) Duration: 15 minutes The ProAct production application will be updated to the latest version  The update should require less than 15 minutes.

Beta Release 4.3.28

New Features Top-3 Behavior Chart report Weekly Trend report Enhancements Date Picker (Calendar Control) redesigned for better flow and to support quick month selection (needed for new Top-3 report)Grid reports now have Category (behavior group) headersObservation Search report now has