Category: News
Service Update: All Systems Restored
We are pleased to inform you that the issues caused by Hurricane Beryl have been resolved. Our support services are back to normal, and our power and internet services are fully operational again. Throughout this period, our ProAct application remained…
[Resolved] Support Service Impact – Hurricane Beryl
[Updated Friday, July 12] We hope everyone is staying safe following Hurricane Beryl’s recent impact on the Houston area. Unfortunately, the storm has affected our support services, causing power and internet outages. Restoration is expected by July 14. The good…
Holiday Support Closures
Customer Support will be limited during US business holidays. 2024 DatesJanuary 1 – New Year’s DayMay 27 – Memorial DayJuly 4 – Independence DaySeptember 2 – Labor DayNovember 5 – Election DayNovember 28-29 – ThanksgivingDecember 25 – Christmas
Spring4Shell Vulnerability (CVE-2022-22963)
TL;DR: ProAct is not affected. NuDatum continues our analysis of the Spring Cloud Function Vulnerability, AKA Spring4Shell (CVE-2022-22963) affecting applications using the Java Development Kit (JDK) version 9+ and disclosed on January 10, 2022. The ProAct v4 application does not…
Log4j Vulnerability (CVE-2021-44228)
TL;DR: Threat to ProAct: none NuDatum continues our analysis of the remote code execution vulnerability (CVE-2021-44228) related to Apache Log4j (a logging tool used in many Java-based applications) disclosed on 9 Dec, 2021. The ProAct application does not utilize any Java…
ProAct Servers are Upgrading!
We are pleased to announce that the ProAct Online application is moving to an upgraded hosting platform. The new platform leverages the excellent scalability and reliability of Amazon Relational Database Service (RDS) and Auto-scaling groups. Benefits: Instant server failoverInstant zone…
Holiday Hours 2021
Customer Support will be limited during US holidays. Dates affected: January 1 – New Year’s DayMay 31 – Memorial DayJuly 5 – Independence DaySeptember 6 – Labor DayNovember 2 – Election DayNovember 25-26 – ThanksgivingDecember 24 – ChristmasDecember 31 –…
End of Support for Internet Explorer
To continue providing high service levels, we are planning to discontinue support of Internet Explorer web browser for our services. Effective October 31, 2020 we recommend to access the ProAct Online web services and products via a web browser different…
ProAct v4.3.28 Release – New Reports
Two new reports have been added to ProAct Online. These were both based on customer suggestions so please let us know what you would like to see in the future. Top-3 Risk Report The Top 3 Risk Report displays the…
Single-Sign On Beta Testing
Single Sign-On Coming Soon We are pleased to announce that Single-Sign On (SSO) capability is coming soon to ProAct Online. This security update will allow you to log in to ProAct Online without a password. ProAct Online will automatically recognize…