Category: News

Hardware Upgrades

Over the past month we began seeing the server RAM usage averaging close to 50% and peaking over 75%. During the scheduled maintenance last night we performed a hardware upgrade that doubled the amount RAM in our web servers. Our

Maintenance Window Changes

ProAct Online maintenance window is changing to 12am-1am EST (GMT -5).

End of Support for Internet Explorer 8, 9, and 10

Microsoft has announced that support for Internet Explorer version 8, 9, and 10 ends as of today, January 12, 2016. Microsoft will no longer release compatibility and security updates to these versions of IE. Only IE 11 and MS Edge

Holiday Hours 2015-2016

Customer Support will be limited during the holidays based on the following schedule: Nov 26-27 – Closed Dec 24 – 8AM – 1PM CST (GMT-6) Dec 25 – Closed Dec 28-30 – Regular Hours Dec 31 – 8AM – 1PM

Support Status Update: Standard & Professional Editions

ProAct Standard and Professional editions are transitioning to Limited Support on January 1, 2016. Limited Support includes technical assistance but not software maintenance. Current support subscribers whose service extends into 2016 may opt to be refunded the prorated portion of

ProAct Online 4.3 Update

ProAct Online has been updated to the latest stable build (4.3.3). This is a major update. Users of the beta application will already be familiar with the new features but a summary is below. The Help Guide has been updated

Happy New Year!

The team at NuDatum Software wishes all of our clients and their families a safe and happy New Year. 2015 will see some exciting new developments and we will continue to strive to help keep workplaces safe.

Holiday Schedule 2014-2015

Customer Support will be limited during the holidays based on the following schedule: Dec 24 – 8AM – 12PM CST (GMT-6) Dec 25 – Closed Dec 26 – Email Only Dec 29-30 – Regular Hours Dec 31 – 8AM –

Heartbleed Bug

A security vulnerability, named the Heartbleed Bug, was discovered in the OpenSSL library which is commonly used to secure web-based applications and sites. ProAct Online and the NuDatum website are running on a Microsoft IIS server which does not use

Holiday Support Schedule

On the following dates support services will be limited or unavailable: Nov 28 – Closed Nov 29 – Email only Dec 24 – Email only Dec 25 – Closed Dec 26-31 – Email only Jan 1 – Closed Happy Holidays!